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Context Help

If you get lost inside our Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will open. It contains thorough information about all the operations that you can carry out on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide library of instructional videos illustrating how to use our web hosting Control Panel. They're made for those of you who want to see how things are getting done instead of only reading articles. In this way, everyone can quickly find their way around our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you searching for, check out our comprehensive Frequently Asked Questions database, which includes questions asked by actual customers and provides real solutions. We constantly "revamp" our FAQ section with new entries so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our fantastic team of customer support engineers available 24/7 and eager to help you with any problem. Each trouble ticket you open will be answered in less than 1 hour (the average response time is only twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 265934

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com